Our standards
Roots prohibits content or conduct that sexually exploits or
endangers children. This includes grooming, sextortion, trafficking,
sexual solicitation involving a child, sharing or requesting CSAM,
and any attempt to normalize, promote, or facilitate child sexual
abuse or exploitation.
These standards apply to all Roots accounts, profiles, posts,
comments, communities, messages, uploads, and other activity on the
service.
Reporting concerns
Members can report a post or comment from its in-app menu. Reports
are sent to the Roots team for review. Members can also block another
user from the same menu and manage blocked users in Settings.
To report a child safety concern directly, email
hello@roots.build. Do not send or attach suspected CSAM. Include the relevant Roots
account or content details and enough context for us to locate the
material safely.
If a child is in immediate danger, contact local emergency services
or the appropriate law-enforcement agency first.
How Roots responds
Roots reviews child safety reports promptly. We may remove content,
restrict access, suspend or terminate accounts, preserve relevant
information, and take other steps needed to protect users and the
integrity of the service.
When we become aware of apparent CSAM or other conduct that must be
reported, Roots reports it to the appropriate regional or national
authorities as required by applicable law. We cooperate with lawful
requests from authorized agencies while protecting user privacy and
account security.
Child safety contact
The designated Roots contact for questions about CSAM prevention,
these standards, or compliance is
hello@roots.build.